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March 17, 2023
A Vancouver hotel has apologized to the BC Association of Aboriginal Friendship Centres after staff at the Hyatt Regency blocked an Indigenous guest’s access to a bathroom, causing him to lose control of his bladder in public.
On Thursday, the BCAAFC welcomed the apology from Patrick Gosselin, the hotel’s general manager, which included pledges to hire Indigenous staff and retain a cultural advisor.
“We deeply regret that the BCAAFC Cultural Advisor felt discriminated against at our hotel as this is not aligned with our purpose to care for people so they can be their best,” Gosselin wrote in an email to Leslie Varley, the executive director of BCAAFC, on Wednesday.
Read More: https://bc.ctvnews.ca/vancouver-hotel-apologizes-after-staff-denied-indigenous-guest-washroom-access-1.6317906