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Intake Coordinator

The Southern First Nations Network of Care (SFNNC) is hiring an Intake Coordinator.

As a member of the Southern First Nations Network of Care (SFNNC), the Intake Coordinator is to act as a direct resource and liaison for the SFNNC with key collaterals and stakeholders. The Intake Coordinator provides consultation and expert advice to all concerns/complaints regarding child welfare matters, which include, but are not inclusive to, children in care and service-related matters, which are provided by on and off reserve First Nations child welfare agencies under the SFNNC.

Key Responsibilities:

Intake Management

  • Receives all intakes (new information, referrals, concerns, or complaints) specifically from those received from the Child Protection Branch, Minister’s office, collaterals, and agencies.
  • Gathers initial information to assess and determine appropriate service response.
  • Enters all information into the electronic data base (CRM).
  • Telephone screening and assessment.
  • Walk-in referrals.
  • Follows up with Minor Parent notifications.
  • Initial crisis management, including risk assessments/crisis interventions.
  • Makes referrals to collateral agencies/organizations.
  • Provides case consultations and information re: policies and standards to agencies.
  • Opens and closes a file at Intake or prepares file for ongoing investigations.
  • Gathers and analyses Intake data for statistical reporting.

Authority Determination Protocol (ADP)

  • Receives concerns, consultations, and general inquiries.
  • Develops and implements training.
  • Assists with processing of Section 28 transfers.
  • Assists with Change of Authority requests.
  • Assists with Permanent Ward transfers, Section 42 & 49.

Child Abuse Investigations

  • Receives concerns and provides clarification with Child Abuse Committee (CAC).
  • Addresses jurisdictional concerns.
  • Responds to general inquiries.

Case Consultations

  • Assists with case planning and case management (challenges, standards, systematic issues, i.e., justice, school system, health).
  • Attends and participates in large system meetings dealing with complex cases.

Foster Parent Appeals

  • Consults with agencies regarding Foster Parent Appeal process.

Interprovincial Agreements

  • Assists with CIC courtesy care.
  • Assists with Family Service transfers.

Sexually Exploited Youth-High Risk Victims

  • Acts as Authority representative with CPB, Police and agencies.
  • Attends Street Reach meetings for identified youth.
  • Works collaboratively to develop an aggressive action plan that suits the youth which includes assisting with placement resources (Resource Development), funding (Level 5 Application).

Education & Qualifications:

  • BSW or equivalent in social services field, must have at least three years’ experience in the child welfare system or a combination of experience and education.
  • A comprehensive understanding of Child Welfare Legislation, relevant Standards and Regulations, and AJI-CWI and this must be reflected in the work being completed.
  • Knowledge of substance abuse, family violence, child development, and child abuse/neglect and community resources is required.
  • Demonstrated skills in areas of crisis intervention, abuse investigation and assessing high risk situations which may require immediate response.
  • Effective and professional communication skills, both oral and written.
  • Experience and familiarity with Microsoft software (Microsoft Windows, Word, Excel, Access, and PowerPoint)
  • Exceptional organizational skills to optimize client and collateral staff needs.
  • Detail orientated.
  • Proven ability to work in a fast paced, multi-tasked environment and manage deadlines.
  • Flexible to adapt to changing work conditions.
  • Ability to work independently and as a team.
  • Must have a demonstrated understanding of Aboriginal culture and traditions.

Other Requirements:

  • Must provide Criminal Record Check.
  • Must provide Child Abuse Registry Check.
  • All successful candidates must provide proof of COVID-19 vaccination.
  • A valid Class 5 MB Driver’s License must have access to a reliable vehicle for business travel.

CLOSING DATE FOR APPLICATION IS: Wednesday, March 22, 2023, at 4:30 PM CST

Please submit cover letter, resume, and three work related references to:

Human Resources
Southern First Nations Network of Care
200-200 Alpine Way
Headingley, MB R4H 0B7
Fax: (204) 783-7996 | hr@southernnetwork.org

*Please note resumes without a cover letter will not be considered complete*

Preference will be given to qualified First Nation candidates

Please self-identify as First Nations in your cover letter

We thank all who apply and advise that only those selected will be contacted for further consideration.

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