Case Manager, Kamatsiarniq Services

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. TI has over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services. By incorporating the principles of Inuit Qaujimajatuqangit (IQ), TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

Reporting to the Manager of Kamatsiarniq Services, the Case Manager is responsible for providing ongoing support, advocacy, case planning, system navigation and service coordination for Inuit families who are at risk of being involved with, or already involved with the child welfare system in order to prevent children from being taken into the care of children’s aid societies. The Case Manager helps clients identify their needs and goals and assists them in creating plans and accessing services to meet their needs, which may include advocating on their behalf, helping with paperwork and accompanying them to meetings with societies and other agencies as necessary. The Case Manager also provides coaching, crisis intervention, conflict mediation and emotional support for clients throughout their involvement with the

child welfare system.

The Case Manager will collaborate with Kamatsiarniq Cultural Coordinator to provide cultural resource and support for Inuit children and youth who are in care, leaving care or adopted into non-Inuit families, and provides direct cultural services and opportunities to help develop strong and positive cultural identities and foster a sense of community belonging.

Responsibilities:

Manage referrals to TI regarding child welfare involvement across the province.
Develop and maintain rapport, trust and ethical relationships with clients.
Provide dedicated one-to-one support for Inuit children and youth living in foster homes, group homes and non-Inuit adoptive
placements, including advocacy and cultural supports.
Conduct comprehensive assessments of family/children’s needs; develop collaborative strengths based and goal-focused safety/care
plans; facilitate coordination, communication, and collaboration with service providers; monitor and evaluate progress towards goals and regularly adjust plans to meet the evolving circumstances of the family/child/youth.
Facilitate safe and effective connections to services, resources and supports, including (but not limited to): Inuit Elders and community activities, legal services, health care, social assistance, mental wellness services, addictions treatment, housing, parenting programs, counselling, pre and post-natal care, early years programs, food security, education and training, and employment services.
Help children and youth to register for the NIHB program and enroll as Land Claim Beneficiaries (if applicable); assist children and youth to obtain necessary identification.
Provide emotional support, coaching, crisis intervention and conflict resolution to clients as needed.
Respond appropriately and in a timely manner to crisis situations; carry out crisis stabilization, service delivery, and client contact in a timely and professional manner.
Provide objective information to parents/children/youth about processes (e.g. child protection procedures, legal system processes) and options to support them in making informed decisions.
Participate in case planning and other CAS-related case conferencing; actively contribute to safety plans, service plans, care plans, and transition plans.
Advocate for families, children and youth and assist them in exercising their rights and overcoming barriers in order to ensure they receive the programs and services they need. Build capacity of clients to advocate for themselves to advance their self-determination and wellbeing.
Accompany parents/children/youth to meetings and appointments as needed to provide support and advocacy.
Work with youth leaving care to create a plan for successful transition to independent living; to engage with their community and develop relationships with Elders and other community members who can support them as they transition to adulthood; and to identify, access and navigate service systems relevant to their needs and goals.
Facilitate supportive networks of family and community members who will help children and youth develop/maintain a strong sense of cultural identity.
Provide case consultations with children’s aid societies, placement agencies, foster carers, group homes and other service providers to ensure agency interactions and interventions are done in a culturally sensitive and appropriate way.
Collaborate with stakeholders prevent, manage, and resolve conflict.
Establish and maintain formal and informal networks to support the provision of services to clients and promote TI and TI’s programs.
Contribute to Cultural Safety/Connection Plans for children and youth in foster care, group homes and adoptive placements, and help carers understand the importance of ongoing cultural learning and connection to community.
Develop and maintain collaborative relationships with other programs at TI and other Indigenous and non-Indigenous service providers in South-Western Ontario to create and support a coordinated network of wrap-around services for children, youth, and families.
Work in partnership with other agencies to establish integrated plans of care, coordinate service delivery, evaluate progress/goal planning, and develop transition plans/case file closures.
Provide/facilitate education and cultural awareness for children’s aid societies and other service agencies to build cultural competence, enhance the quality of care provided to Inuit, and promote compliance with their obligations under provincial and federal legislation and standards.
Share information according to privacy and confidentiality guidelines.
Prepare and submit monthly, quarterly, and annual reports and statistics.

Qualifications

Knowledge of the 8 Guiding Principles of Inuit Qaujimajatuqangit, Inuit culture, values and traditional practices or a willingness to learn. The ideal candidate Strong knowledge of Inuit Qaujimajatuqangit and Inuit culture, societal values, customs, and traditions. In-depth and comprehensive understanding of the history of Inuit in Canada and the impact of urbanization and colonization as well as the socio-economic determinates of health that impact urban Inuit families in Ontario. Strong knowledge of the child welfare system in Ontario, including provincial and federal legislation, and child protection processes and procedures. Specialized knowledge, systems navigation, and training in trauma care, mental health and wellness, violence against women, child welfare, justice services, addiction, and traditional healing practices. Extensive knowledge of services and resources available to Inuit in Ontario and how to access these. Excellent interpersonal skills, with an ability to develop and maintain trust and strong, positive relationships and work effectively with community members, co-workers, and staff at other agencies. Excellent case and file management skills. Excellent organizational and time management skills. Excellent communication (oral and written) and group facilitation skills. Strong critical thinking and problem-solving skills.

Completion of post-secondary degree or diploma in social worker, social services and counselling is required.

Proficient use of MS Word, Excel, PowerPoint, Outlook, video-conferencing platforms and electronic records management applications and a clear Vulnerable Sector Check with results acceptable to TI is required. Availability to work evenings and weekends and the ability to speak Inuktitut is preferred.

Five years’ previous experience delivering direct services in a social services or community services organization is required. Two years experience worker with or within a child and family services is required.

Three years’ experience with intake and assessment, service planning, service coordination, advocacy and case management is required. Two years’ experience working with Inuit/Indigenous children, youth and families.

**Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above. ***

Salary and Benefits

Salary is $63,600 annually
TI offers a competitive total compensation package. Employees are provided with an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance for those eligible as per the policy.
TI provides paid sickness, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
Vacation (earn 3 weeks/year).

The deadline for applications is April 24, 2025.

PLEASE CLICK ON **APPLY NOW** TO SUBMIT YOUR RESUME.

Preference in hiring will be given to qualified Inuit candidates; applicants are encouraged to self-identify. Interested candidates are encouraged to visit our website at www.tiontario.ca to learn more about our programs and services. Accommodation for applicants with disabilities is available upon request.

The Case Manager, Kamatsiarniq Services works out of 282 Dupuis Street, Ottawa.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.