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Hydro One Releases 2013 Year-End Financial Results

For Immediate Release – February 14, 2014

Toronto – Hydro One Inc. today released its 2013 year-end results with net income for the year of $803 million and revenues of $6,074 million.

“Hydro One’s financial performance and emergency response continued to deliver value to Ontario energy consumers throughout 2013,” said Carm Marcello, President and CEO, Hydro One Inc. “In addition to our continued contributions through net income, we made dividend payments of $218 million to our Shareholder, the Province of Ontario, as well as maintained our strong credit quality.”

The following are some of our noteworthy items:

  • In May 2013, we transitioned to a new customer billing system. The move to the new system was required to improve customer service while replacing outdated and unsupportable technology. We took steps to ensure a smooth transition to a new system, but regrettably, some of our customers have experienced prolongued billing and related service issues as a result of the transition. The Company is entirely focused on resolving our customer issues and has brought in additional resources to fix related system problems. Our customers expect and deserve timely and accurate bills and we apologize to those we have inconvenienced. We want to assure our customers that ultimately, they will only pay for the electricity they use.
  • In 2013, our crews and grid control centre worked quickly and safely to restore power to over 2,556,000 customers in a year of unprecedented storms. We experienced nine large storms during the year which affected customers in Ontario, and which saw substantial flooding at one of our largest transmission stations. In restoring electricity services to our customers, our staff worked over 385,000 hours on storm related work, including over 250,000 overtime hours worked on weekends and holidays. In the December 21 ice storm more than 585,000 customers were impacted and over 1,000 Hydro One employees worked around the clock until December 29 to repair the damage caused and to restore electricity.
  • During 2013, we made capital investments of $1,394 million to improve system reliability, to address our aging power system to improve service to our customers, and to facilitate the connection of new, clean generation. In addition, our company has connected more than 130 Feed-in Tariff (FIT) and more than 1,300 Micro FIT projects in 2013.
  • In October 2013, we issued $1,185 million of notes under our $3 billion Medium-Term Note shelf prospectus with a $750 million 5-year tranche and a $435 million 30-year tranche. Both tranches were offered on a registered basis in Canada andthe United States and are listed on the New York Stock Exchange. Hydro One’s dual-tranche offering was voted top Canadian dollar bond deal of the year in 2013 by Euroweek, a news publication covering global capital markets.
  • In December 2013, the Province of Ontario released its updated Long-Term Energy Plan (LTEP), Achieving Balance, replacing the 2010 LTEP. The 2013 LTEP sets out the plan of action for the energy sector, including strategies for mitigating increases in electricity rates; continued renewable energy procurement; nuclear refurbishment; enhanced regional planning; transmission enhancements; encouraging Aboriginal participation in energy projects; and the expansion of natural gas infrastructure. We will continue to work with the Province of Ontario to develop business plans and efficiency targets that will reduce costs and result in significant ratepayer savings.
  • On January 9, 2014, the Ontario Energy Board issued a decision and order to amend the transmission licence of our subsidiary Hydro One Networks Inc. to develop and seek approval for the Northwest Bulk Transmission Line Project, an expansion or reinforcement of the transmission system in the area west of Thunder Bay. The scope and timing of this significant project shall be in accordance with the recommendations of the Ontario Power Authority.
  • We continue to make our pension plan sustainable and affordable. Employee pension contributions have been increased through re-negotiations with certain of our unions as well as all management employees.

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